Did You Know?
Our trained Consumer Service personnel answer an average of over 1,200 calls a day with an average talk time of three minutes per call, 150 emails a day with a three business-day response time, and 170 written correspondences a day. If you have a question, chances are the answer is just a click away in our Frequently Asked Questions.
Need additional help? Consumer Services is eager to assist you with questions about your Hamilton Beach Brands, Inc. appliance. For fast, friendly assistance, call 1-800-851-8900, fax 1-800-230-4708, email, or write to:
Hamilton Beach Brands, Inc.
234 Springs Road
Washington, NC 27889
Toll-Free Customer Service Numbers:
USA: : 1-800-851-8900 (all products except microwaves and water dispensers)
1-800-488-5080 (microwaves and water dispensers only)
Canada: 1-800-267-2826 (all products except microwaves and water dispensers)
1-800-488-5080 (microwaves and water dispensers only)
Mexico: 01 800 71 16 100 (all products)
Email: Please allow 3 business days for a response
For customer service by email, please click here. (all products except microwaves and water dispensers)
For microwave customer service by email, please click here (service@hb-microwaves.com).
For water dispenser customer service by email, please click here (service@hbwaterdispensers.com).
Use and Care Guides
We have the Use & Care guides to our current model products available on our website.
Alternatively, if you require a hard copy of a use and care guide for your Hamilton Beach Brands, Inc. appliance, send a $3.50 check or money order (reprinting/shipping and handling charge) and a brief note including your name, address and model number to:
Hamilton Beach Brands, Inc.
234 Springs Road
Washington, NC 27889
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